Question 1

Is Pdfona completely free?

Accepted Answer

Yes. You can use all 64 PDF tools on Pdfona for free, without paying any fee and without registration. You can choose our Premium plan for larger file sizes (over 50MB) and ad-free interface.

Question 2

Do I have to become a member or open an account to make transactions?

Accepted Answer

No. You can enter our site and start using any tool you want immediately. Membership is only for users who want to store your transaction history in the cloud (optional) or benefit from Premium limits.

Question 3

Does it work on mobile devices (iPhone, Android)?

Accepted Answer

Yes, our entire platform is 100% compatible with mobile devices and tablets. You can convert PDF in seconds via mobile browsers such as Safari, Chrome or Samsung Internet, without having to install any application.

Question 4

Does Pdfona store my documents on its servers?

Accepted Answer

No. The biggest difference of Pdfona is its local (Client-Side) operation. Your files are not uploaded to any remote server. All operations occur directly in your browser's memory. Therefore, it is technically impossible for your documents to be leaked or compromised.

Question 5

Does the system comply with KVKK and GDPR standards?

Accepted Answer

Yes, we are fully compliant with both the Turkish Personal Data Protection Law (KVKK) and the European Union General Data Protection Regulation (GDPR). Since your documents are not transferred to the server, the risks of data transfer and storage are completely eliminated.

Question 6

I see a 2 hour deletion warning on the site, what does this mean?

Accepted Answer

If you are logged in and choose to temporarily store your files in your cloud account, these files will be permanently deleted from our database after 2 hours for security reasons. If you used it without logging in, your files will disappear instantly when your browser is closed.

Question 7

Why did my conversion fail?

Accepted Answer

There may be several reasons for this: your PDF file may be password protected (you must decrypt it first), the file size may have exceeded the limit (50 MB for a free account), or your document may be corrupt. If the problem persists, please report an error on the Contact page.

Question 8

Is there a daily transaction limit in free usage?

Accepted Answer

In the free plan, you can make 10 successful transactions per day. You can switch to the Premium plan to make unlimited transactions.

Question 9

Can I edit or merge encrypted PDF documents?

Accepted Answer

Yes. However, before taking action, you need to unlock the document by entering the editing password. For legal reasons, you cannot directly unlock documents whose password you do not know.

Frequently Asked Questions

General and Usage

Security and Privacy

Technical Questions and Limits